Privacy Policy

Last Updated: June 23, 2026

Vaalia Health, Inc. (“Vaalia,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website located at vaalia.health and any related pages (collectively, the “Website”).

This Privacy Policy applies only to information collected on the Website. It does not apply to information processed through Vaalia’s clinical products or services covered by HIPAA, business associate agreements, program-specific privacy notices, or other contractual arrangements. Those services may be subject to separate and additional privacy protections.

1. Information We Collect

We may collect the following categories of information when you visit or interact with our Website.

1.1 Information You Provide Directly

We may collect contact information such as your name, email address, phone number, and organization when you submit a form, request a demo, or contact us. We may also collect information you provide when applying for a job or any other information you choose to provide directly.

1.2 Information Collected Automatically

When you browse the Website, we may automatically collect device information such as IP address, browser type, and operating system, as well as usage data including pages viewed, time spent, referring or exit pages, and interactions on the site. We may also use cookies and similar technologies for analytics, performance, and functionality.

1.3 Information from Third Parties

We may receive information from third-party analytics providers, recruiting platforms, or marketing and advertising partners in order to operate and improve the Website.

We may also receive contact information and other information from healthcare providers, pharmacies, healthcare organizations, or other authorized partners in connection with referrals, program enrollment, care coordination, or related services. The collection, use, and disclosure of such information may be subject to separate agreements, notices, consents, authorizations, or other applicable requirements.

1.4 Hosting Provider

Please refer to https://vercel.com/legal/privacy-policy for details.

2. How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve the Website

  • Communicate with you and respond to inquiries

  • Send updates, newsletters, or marketing communications (with opt-out options)

  • Analyze website usage and improve user experience

  • Detect, prevent, or address security issues

  • Comply with legal obligations

We do not sell your personal information.

3. How We Share Information

We may share information with trusted service providers who support website hosting, analytics, communications, security, and recruiting. These providers may use information only to perform services on our behalf.

We may also disclose information when required by law or necessary to protect our rights, respond to legal process, or prevent fraud or security threats.

In the event of a business transaction such as a merger, acquisition, or financing, information may be transferred as part of that process.

We do not sell personal information. We do not share personal information, including SMS opt-in information and phone numbers, with third parties or affiliates for their own marketing or promotional purposes.

3.1 SMS Communications

If you consent to receive text messages from Vaalia, we may send messages regarding program enrollment, scheduling, reminders, program updates, and related communications.

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out. Reply HELP for assistance.

Consent to receive text messages is not a condition of receiving healthcare services.

SMS opt-in information and phone numbers are not shared with third parties or affiliates for marketing or promotional purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enable website functionality, understand how visitors use the site, and improve performance and analytics.

You may manage cookies through your browser settings. In some jurisdictions, you may also be presented with a cookie banner offering additional choices.

5. Your Privacy Rights

Depending on your location, you may have rights such as accessing the personal information we hold about you, requesting correction or deletion, opting out of marketing communications, restricting or objecting to certain processing, or requesting a copy of your information.

To exercise these rights, you may contact us at privacy@vaalia.health. We will respond in accordance with applicable law.

6. Data Security

We use administrative, technical, and physical safeguards to protect information collected through the Website. Although we take reasonable steps to secure data, no system is completely secure.

7. International Data Transfers

If you access the Website from outside the United States, your information may be processed in the United States or other jurisdictions with different data protection laws. We use appropriate safeguards for international transfers when required.

8. Children’s Privacy

The Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

9. Third-Party Links

The Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we will update the “Last Updated” date above. We encourage you to review this Policy regularly to stay informed about how we protect and use your information.

10.1 Additional Program Terms

Certain Vaalia programs, services, or offerings may be subject to additional terms, conditions, notices, consents, authorizations, or privacy requirements provided in connection with those programs.

If you participate in a Vaalia program through a healthcare provider, pharmacy, health system, employer, payer, or other third-party organization, additional terms may apply to your participation.

In the event of a conflict between this Privacy Policy and any program-specific terms, notices, consents, authorizations, or agreements applicable to a particular program, the program-specific terms shall control with respect to that program.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:

Email: security@vaalia.health